Contentful Reviews & Product Details

The self-service is easily understandable and also the Schema definition. Setting it up for a small team is quick and easy, and the APIs, especially the Media APIs are very powerful.

The limitations. The 48 content types are limited across all plans except enterprise. This is a hard limiter to modular design and requires thinking ahead and designing components in a generic way for them to work. The generic approach might impact the content editors' experience negatively.

Multichannel Content Management. Since it is headless and we can access everything by API (Rest and GraphQL) we can access the data in the form we want (GraphQL) and reuse it across different channels (app and web).

I like the layers that give an easy overview of the different page sections. I like how you can use assets in more than one place.

It can be a bit tricky with sizing and specs. Also, I wish there was more variation with the placement of content and assets.

An good way to build web pages that all look consistent and on brand.

What I like best about Contentful is that the UX is clean, and most aspects of Contentful are easy to learn and use.

What I dislike about Contentful is that due to the high volume of users, it can be slower at times, and it can also be challenging to customize certain things.

The problems I am solving with Contentful are work-related, and the benefits are great.

UI is intuitive and easy to use. My view is a great addition. Publish history and Versions are superb. The editor is good. Information architecture is cool so as content models.

Reusable components and their related functions suck. No way to conditionalize text for different versions. Single sourcing (write once, publish anywhere) is not so great. UI is a little laggy at times. Image editing needs improvement.

Content publishing Content structure In-product help Support site docs Migration of content from Confluence

The performance of it is nice and quick and our devs like the simplicity of building out modules

As an author on the marketing side, I find the nested content structures difficult to navigate

We were on wordpress before and this is MUCH better in terms of speed and performance

API automation is helpful to connect it with our apps

Frequent partial outages could cause serious problems

Content management

Very easy to navigate and use. The interface is built to guide users step-by-step in regards to utilizing media.

It would be better to include multiple asset uploading instead of uploading them one by one in individual entries. It takes some time to create collateral of imagery. It would also be better if archiving an asset took the link offline altogether, or redirect to a not available image. We have issues where customers have a link saved and we are unable to remove that asset from the internet.

International distribution of marketing collateral. Sharing amongst our wider team to work more agile together.

Definitely seems like a more developer-friendly tool, and integrates well into our deployment workflow. The modular approach to content is an interesting one, and for certain types of websites it would be a killer feature.

From the editor's perspective, Contentful is maybe a bit TOO developer-friendly, as it lacks a lot of the basic features that I look for in a CMS. While it may be highly configurable, it puts the onus on me to repeatedly ask our development team to add or change things at a platform level, rather than giving me the ability to do so myself. Instead of empowering my team to do more without the intervention of the dev team, it's simply changed the nature of our requests to them.

We didn't have any CMS in place before, so having one now has made posting and editing content easier for us. The biggest benefit is that the learning curve for Contentful is pretty low, so it's pretty easy for us to onboard new members of the team.

The level of customization -- like being able to add helpful hints to tell people what kind of data goes in each field.

Using Contentful requires a different mindset and it takes some time to understand how all the pieces fit together. It's possible that some of my frustration comes from my company's instance of it -- I haven't used it in any other jobs. Many tasks feel like they should take way less effort, it's hard to get things to look nice, and it's easy to accidentally make errors. It feels like way too much clicking to achieve simple tasks. I find search less helpful than I'd like.

Being able to update the website, add new pages, and edit pages.

I like that it looks nice and modern. That's about it. Good UI. Horrible UX.

Everything else. We use both Wordpress and Contentful, but I wish I could move everything back to wordpress. You never know when things will update and when an update is pushed through it could take HOURS. Additionally, it's so complicated on the back end that only our developers are allowed to approve changes making it a NIGHTMARE to use when someone is on vacation, or out of office and you have time sensitive projects.

Nothing, I guess our site looks marginally better?