Help.com vs LiveChat

Take a look at how Help.com and LiveChat stack up against each other across pricing, features, and support using feedback from real users like yourself. Help.com scores 4.4 out of 5 from 5 reviews, while LiveChat has been rated 4.5 out of 5 from 747 reviews.
Share
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more
Help.com Logo

Help.com

4.4
(5)
LiveChat Logo

LiveChat

10% off first payment + 30 day trial
4.5
(747)
Start selling digital products with Crevio
Crevio Logo
Crevio
Sponsored
5.0
(1)
$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
At a Glance
Help.com Logo
Help.com
Pricing not provided by vendor
LiveChat Logo
LiveChat
Starting at:
$24.00/month
Overview
Help.com Logo
Help.com
Help.com  is a live chat software preferred by small and midsize businesses and used across a lot of industries. Key features include advanced reporting, integrations with other business software platforms, and monitoring of user productivity. Key features of Live Chat have been designed to be sc... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Help.com
View 2 images
Help.com Screenshots
LiveChat Logo
LiveChat
LiveChat is a premium live chat and help desk software for business. The platform is designed and built specifically for amazing customer service and is used in over 150 countries by over 31,000 organizations, including small, medium and enterprise organizations who want to improve customer satis... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
LiveChat
View 6 images
LiveChat Screenshots
Exclusive Deals
Discover Amazing Software Deals on Findstack
Get access to up to $600,000+ in savings on the best software to scale your business.
Pricing
Help.com Logo
Help.com
No pricing information available
LiveChat Logo
LiveChat
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$24.00
/ month
Team
$49.00
/ month
Busniess
$69.00
/ month
Enterprise
Contact Us
See all pricing
Reviewer's Segments
Help.com Logo
Help.com
Small Business
60.0%
Mid Market
40.0%
Enterprise
0.0%
LiveChat Logo
LiveChat
Small Business
44.98%
Mid Market
36.41%
Enterprise
18.61%
Deployment
Help.com Logo
Help.com
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
LiveChat Logo
LiveChat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Help.com Logo
Help.com
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
LiveChat Logo
LiveChat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Help.com Logo
Help.com
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
LiveChat Logo
LiveChat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
Help.com Logo
Help.com
Total integrations: 8
  • 1CRM
  • Benchmark Email
  • Clearbit
  • Domain.com
  • Dropbox Business
  • Easywp
  • GoDaddy Email & Office
  • GoDaddy Website Builder
  • Godaddy Hosting
  • Grasshopper
  • HostGator Website Builder
  • HubSpot
  • Inbenta Chatbots
  • Intercom
  • Intuit Mailchimp
  • Jimdo
  • Microsoft Teams
  • Omnisend
  • Pinecone
  • Pipedrive
  • Shift4Shop
  • Shopify
  • Site123
  • Stripe
  • Survicate
  • TeamViewer
  • Trello
  • Twilio
  • Ucraft
  • WP Engine
  • WebWave
  • WhatsApp Business
  • Wix
  • Zowie
LiveChat Logo
LiveChat
Total integrations: 26
  • 1CRM
  • Benchmark Email
  • Clearbit
  • Domain.com
  • Dropbox Business
  • Easywp
  • GoDaddy Email & Office
  • GoDaddy Website Builder
  • Godaddy Hosting
  • Grasshopper
  • HostGator Website Builder
  • HubSpot
  • Inbenta Chatbots
  • Intercom
  • Intuit Mailchimp
  • Jimdo
  • Microsoft Teams
  • Omnisend
  • Pinecone
  • Pipedrive
  • Shift4Shop
  • Shopify
  • Site123
  • Stripe
  • Survicate
  • TeamViewer
  • Trello
  • Twilio
  • Ucraft
  • WP Engine
  • WebWave
  • WhatsApp Business
  • Wix
  • Zowie
Top Alternatives
Help.com Logo
Help.com
See all alternatives
LiveChat Logo
LiveChat
See all alternatives
Categories
Company Details
Help.com Logo
Help.com
  • By Help.com
  • Located in Austin, Texas, United States
  • Founded in 2014
LiveChat Logo
LiveChat
  • By LiveChat Software S.A.
  • Located in Wroclaw, Lower Silesian District, Poland
  • Founded in 2002